ServiceNow Platform User Interface, Navigation, Worflows and Integration with Symantech PAM (Privilege Access Management)

Authors

Seema Kalwani

Abstract

The article provides ServiceNow basic overview covering different workflow support, Mobile app features, instances, unified navigation capabilities. ServiceNow Implementation can establish a single system of record to consolidate organization’s data. ServiceNow integration with PAM solution provides an audit trail for access of password from the PAM system. This is a short snippet of the user friendly UI of ServiceNow also depicting a glimpse of the back-end integration capabilities the tool encompasses.

Keywords

ITSM, ServiceNow, PAM, Workflow, instance, knowledge articles, forms, lists, Audit

ServiceNow Platform User Interface, Navigation, Worflows and Integration with Symantech PAM (Privilege Access Management). Seema Kalwani. 2025. IJIRCT, Volume 11, Issue 2. Pages 1-10. https://www.ijirct.org/viewPaper.php?paperId=2504002