Paper Details
ADOPTION CHALLENGES AND SUCCESS FACTORS FOR SERVICENOW HR SERVICE DELIVERY IMPLEMENTATION IN LARGE ENTERPRISES
Authors
Mahesh kumar Munagala
Abstract
Rapid globalization and advancement of technology has contributed to the rise of the HR Service Delivery platforms. The purpose of this study is to investigate the success factors and challenges associated with the integration of the HR Service Delivery platforms offered by ServiceNow in large enterprises. The secondary data collection method is chosen for this research that is also effective to collect information from secondary resources in managing the research context. The qualitative strategy is helpful along with considering research questions to collect information for the research. The research is considered a thematic data analysis process including the derivation of the theme to analyse secondary information.
Keywords
ServiceNow, HR Service Delivery (HRSD), large enterprises
Citation
ADOPTION CHALLENGES AND SUCCESS FACTORS FOR SERVICENOW HR SERVICE DELIVERY IMPLEMENTATION IN LARGE ENTERPRISES. Mahesh kumar Munagala. 2025. IJIRCT, Volume 11, Issue 1. Pages 1-9. https://www.ijirct.org/viewPaper.php?paperId=2501083