Paper Details
Leading the Transition: A Strategic Approach to Electronic Medical Record Implementation in a Multifacility Healthcare Organization at King Abdulaziz Medical City, Riyadh, Saudi Arabia
Authors
Waleed Saeed Almalki, Awatif Mohammed Darwish, Sarah Mohammed Alghamdi, Dalal alotaibi, Firas saad Almugarry, Ibrahim Abdullah Ibrahim Alsannat, Nawaf Sameer Hanidhal Al Mutairi, Sarah Abdulhadi Al
Abstract
The adoption of electronic medical records (EMRs) is a critical but complex undertaking for healthcare organizations in Saudi Arabia, requiring a strategic approach to address human, organizational, and cultural factors impacting success. This paper explores the strategic
leadership approach adopted by King Abdulaziz Medical City, a multifacility healthcare organization in Riyadh, Saudi Arabia, in implementing a comprehensive EMR system across its network. Key components included a dedicated implementation team, stakeholder
engagement, phased rollout, workforce training, change management, and continuous monitoring. Despite careful planning, challenges arose, such as resistance to change,
workflow disruptions, data migration issues, resource allocation, and regulatory compliance.
Mitigation strategies involved change management tactics, contingency plans, robust data strategies, budgeting, and compliance teams. Valuable lessons emerged, including strong leadership, effective change management, comprehensive training, continuous
improvement, and collaboration. By adopting a strategic approach, addressing challenges proactively, and fostering a culture of continuous improvement, the organization successfully navigated the EMR implementation journey, offering insights for other healthcare
organizations in Saudi Arabia undertaking similar transformative initiatives.
Keywords
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Citation
Leading the Transition: A Strategic Approach to Electronic Medical Record Implementation in a Multifacility Healthcare Organization at King Abdulaziz Medical City, Riyadh, Saudi Arabia. Waleed Saeed Almalki, Awatif Mohammed Darwish, Sarah Mohammed Alghamdi, Dalal alotaibi, Firas saad Almugarry, Ibrahim Abdullah Ibrahim Alsannat, Nawaf Sameer Hanidhal Al Mutairi, Sarah Abdulhadi Al. 2019. IJIRCT, Volume 5, Issue 1. Pages 1-4. https://www.ijirct.org/viewPaper.php?paperId=2409008