Improving the Management of Primary Healthcare Clinics

Authors

Naif Dhidan AlShammari, Khalid Abdullah AlBedaiwey, Mansour Bakheet AlOtaibi, Marzouq Haief AlOtaibi, Salha Mohammed Hadadi, Ashwaq Turky AlOtaibi

Abstract

The approach is characteristic of a multi-disciplinary approach, i.e. on management and the public sector. Results suggest that managers struggle to follow standard procedures in the management control environment and the system does not always seem to encourage delivery improvements. More standard operating procedures regarding basic resource adoptions and management control rules need development and implementation. A complete management system is required to establish a sound monitoring control system over major resources used in primary healthcare since information on program performance and effectiveness could have been enhanced by increased insight into why diagnostic errors occur. The paper is based on quantitative and qualitative survey data regarding clinic managers' perceptions. Statements are verified through the use of Saaty's Forecalation Method. Recommendations are finally presented.

South African clinic managers are confronted with many challenges in managing primary health care clinics in a rapidly changing environment. This study aims to identify the key challenges and propose solutions to improve the management of primary healthcare clinics in South Africa. changing environment. These challenges include limited resources, high patient volumes, and staff shortages. changing environment. Multiple indicators and monitoring reports at a District Health Service level showcase a similar picture of slow progress. The aim of this paper is focused, firstly, on exploring the challenges clinic managers are confronted with and, secondly, on recommending guidelines in response to these challenges. Emphasis is placed on managerial control, resource allocation, and change management. The paper makes a much-needed contribution to the body of knowledge on how to improve the management of primary healthcare clinics. This paper touches on insufficient space to the entire spectrum of problems and issues that many clinic managers face, but it finally contributes to a much-needed body of knowledge a focus on the management function of clinic managers, not limited to leadership, empowerment, or business and financial management, but includes a broader managerial spectrum.

Keywords

Improving the Management of Primary Healthcare Clinics. Naif Dhidan AlShammari, Khalid Abdullah AlBedaiwey, Mansour Bakheet AlOtaibi, Marzouq Haief AlOtaibi, Salha Mohammed Hadadi, Ashwaq Turky AlOtaibi. 2017. IJIRCT, Volume 3, Issue 1. Pages 1-4. https://www.ijirct.org/viewPaper.php?paperId=2407032